faq
How do I make a purchase?
Your may purchase directly from our e-commerce store here. For bulk purchases, please fill up the form below and we will get back to you soonest.
Do you ship worldwide?
Yes, mostly. While KC Medical Supplies Pte Ltd is based in Singapore, we are working closely with our logistic partners to supply our product to most part of the world. Please contact us and our export team will be happy to help you.
What is your return or exchange policy?
Due to the nature of the product, please understand that all products sold are strictly non-exchangeable and non-refundable. We will only process an exchange/return if your order contained damaged or incorrect items upon arrival.
Not all copper-oxide masks are created equal
The World Health Organization (WHO) recommended adults consume no more than 2-3 milligrams of copper per day. Our copper oxide mask produces only 23.36 micrograms of copper, which is far below the safe level. During further testing, our mask is found to be safe to wear and will not cause any skin irritation. The test result can be found in the "Test Report of Anhui Academy of Medical Sciences" report.